Strategic plan

Our current strategy outlines three principal strategic priorities for the period 2025-2028

The Informed Consumer

We will empower consumers to make informed choices about their health insurance plans, with easily available and user-friendly tools to support them. 

A Well-Functioning Health Insurance Market

We will use our regulatory power and expertise to maintain a well-functioning market, and we are recognised as the leading voice on private health insurance. 

Our Capability and Capacity

We will ensure the HIA is resilient with the appropriate capability and capacity to deliver our statutory functions effectively, sustainably, and to high standards of corporate governance. 

Infographic of Strategy

HIA Strategic Plan 2025-2028

hia-2025-2028-strategy.pdf
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